Technical Support Options

Did you know that Salem Internet Inc. can help you with troubleshooting your Internet and/or Wi-Fi network? We offer technical support to aid customers in getting the most out of their service, and encourage subscribers to contact us if they believe they are experiencing an Internet outage, or for any type of Wi-Fi network problems. Read our FAQs section to find answers for common problems, or submit a request for technical support.

Phone: 618.315.5350

4113 Robin Rd.
Salem, Illinois 62881

Submit a Support Request

When your request is received, someone will get back in contact with you as soon as possible to discuss your issue and arrange a time for further evaluation, if necessary. Thank you!

Request Support

By clicking “Submit” I agree to recievce emails, text messages, and phone calls, which may be recorded and/or sent using automated dialing or emailing equipment or software, unless I opt-out from such communications. I understand that my consent to be contacted is not a requirement to purchase any product or service, and can opt-out at any time. I understand that my mobile service provider text messaging rates may apply.


*Internet-connectivity issues are examined Free of Charge for subscribers.
*Remote Desktop and Phone Support for computer issues or other computer software/hardware repairs will be billed at a set hourly rate.