Support

Technical Support Options

Did you know that Salem Internet Inc. can help you with troubleshooting your Internet and/or Wi-Fi network? We offer technical support to aid customers in getting the most out of their service, and encourage subscribers to contact us if they believe they are experiencing an Internet outage, or for any type of Wi-Fi network problems.

You can check out our Troubleshooting guides below for the service you are having trouble with.

Fixed Wireless Access (FWA) is where you have a radio mounted on the outside of your house and a cable running into a power supply and a router.

FWA Troubleshooting

SII Cell Internet is where you have a cell router inside your home that picks up the cell signal and rebroadcast it as Wi-Fi in your home.

SII Cell Troubleshooting

If you having trouble please call, text, or email us. We want the service to work for you.

*Internet-connectivity issues are examined Free of Charge for subscribers.
*Remote Desktop and Phone Support for computer issues or other computer software/hardware repairs will be billed at a set hourly rate.