I cannot get on the Internet at all. What do I do? (Web page cannot be displayed)

  • Check all power cables to make sure all equipment has power
  • Check all network cables and make sure they are connected
  • Unplug power cable from router for 10sec, plug back in, wait 2min and try again
  • Restart your computer

 


 

I can go to some websites but not others. What do I do?

  • Unplug power cable from router for 10sec, plug back in, wait 2min and try again

 


 

My Internet is extremely slow. What do I do?

  • Unplug power cable from router for 10sec, plug back in, wait 2min and try again
  • Restart your computer
  • Make sure anti-virus is up-to-date (If Applicable)
  • Preform computer maintenance (e.g. Remove Cookies, Run Disk Clean Up, Defragment Drive)

 

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Still Having Problems?

Thats okay we’re still here to help. You can always submit an email request to support@saleminternetinc.com for further assistance.